Deleting the account, may this solve my problem?

[szenyora]

Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, and I was given a Macbook from my Swedish school. I also installed Spotify, and it worked properly. Later I went back to Hungary and I received my present computer. It has also a Hungarian IP address, and Spotify refuses to work on this one. Whenever I try to log in, it says "The country does not match the one set in your profile". I try to change my country settings, but it does not work! So I decided to delete my account, and later make a new one. Do you think this might help?

[Taylor]

Hi, and welcome to the community!

Instead of deleting your account, you can submit an online contact form; and someone at Spotify should be able to fix the country for you I believe.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂

[Joe]

I didn't think Spotify was available in Hungary yet?

[user-removed]

Hi,

We currently do not have our service in Hungary, so you would be unable to use the Free service there.  At the moment, your account is set as being in Sweden - but since you are now in Hungary, you are now getting the message about being abroad.  To use it in Hungary, you will need to upgrade your account by using a Swedish payment or gift card.  

If you delete the account, you would be unable to make a new one from your current location.