Deleting your account

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Re: Deleting your account

Newbie

hi, i want to delete my facebook account from spotify. i don't know it works

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Re: Deleting your account

Spotify
Spotify

010101 - Do you just want to disconnect your Facebook from your Spotify? 

 

You can do this easily, just see my post here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Wrong-Facebook-attached-to-my-accou...

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Re: Deleting your account

user-removed
Not applicable

i want my account deleted i tryed deleteing it but it keeps sending me to this community site i want a refund for this i have a free account and be charged twice my name is isabel delete everything that has to do with spotify in my account

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Re: Deleting your account

Spotify
Spotify

Meredith wrote:

 

Please note! Some of you may receive an auto-response directing you back to the Community.

 

Don't fret. If you reply directly to that email your message will reach one of our friendly agents.


 

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Re: Deleting your account

user-removed
Not applicable

The automated email is send by no-reply@spotify.com which doesn't suggest replying will have any effect. Furthermore, the message of the email is to go back to the community and therefor also doesn't suggest replying will have any effect. The process of deleting an account is terrible and should be overhauld.

 

Please check case #00351933 and delete my account. Thanks.

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Re: Deleting your account

Community Legend

@user-removed wrote:

The automated email is send by no-reply@spotify.com which doesn't suggest replying will have any effect. Furthermore, the message of the email is to go back to the community and therefor also doesn't suggest replying will have any effect. The process of deleting an account is terrible and should be overhauld.

 

Please check case #00351933 and delete my account. Thanks.


Hey! Welcome to the community 🙂

 

Ignore the do not reply and reply to that message anyway. Your reply will be sent to a member of the customer care team who will be able to assist you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Deleting your account

Regular

Hello,

 

I would like to have my account deleted too. A friend of mine created this account for me, but now it is linked to my Facebook with the wrong username and emailadress and so on.

It would be appreciated if I can just get a fresh start.

 

Thanks in advance.

Re: Deleting your account

Community Legend

@JanusNL wrote:

Hello,

 

I would like to have my account deleted too. A friend of mine created this account for me, but now it is linked to my Facebook with the wrong username and emailadress and so on.

It would be appreciated if I can just get a fresh start.

 

Thanks in advance.


Hey 🙂

 

I would suggest you drop the team a message using the online contact form and someone will be able to get this done for you. They will need to verify a few details with you, which is why it can't be done here. 

If you get an automated reply telling you to visit the community, just reply directly to that message to push your case into the customer service queue.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Deleting your account

Regular

Hey Peter,

 

Thanks for your reply, but the problem is that it's not my email adress so I won't be able to reply..

 

 

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Re: Deleting your account

Community Legend

Ah, that might be an issue. 

Can you change your email address from your online profile?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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