Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Denon AVR-2113 login problem

Denon AVR-2113 login problem

Hello everybody, 

I've a problem with login to Spotify premium from AV Tuner Denon AVR-2113. I have a premium subsciption connected with my facebook account. It fails, when I try to login on Denon device using facebook email and password. So I tried to generate password for another device using spotify web page. The result is, that spotify show me new login, looking like: 111149849, and button to send me a message with link to generate new pass. When I click on the link, the result is error page: oh, no! something gone wrong, try later. So I have been trying for 3 week until now, and there is no result. Somebody help me please?

1 Reply

Hey @Marcellino,


Follow this to get a device password:

  1. Go to Facebook settings.
  2. Select Security.
  3. Select App Passwords
  4. Click Generate App Password
  5. Enter your current Facebook password and click Submit.
  6. Enter Spotify, and Facebook will automatically generate a password for you.
You can use it, with your Facebook email address as username, to log into Spotify directly on any device.
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts