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Deregister payment option for an old account from a past friend

Deregister payment option for an old account from a past friend

So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to him in a while and having cleared my credit card debt, I now notice that it is still going charging my account, never got shut down.

I have tried contacting him multiple times but no response.

Is there any way I am able to remove my credit payment option from that old, inaccessable account?

Even if I can verify the payment details?

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1 Reply

Hey @Zfyant,

 

Please contact Spotify Support through one of the support channels 🙂 They will look into this for you!

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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