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Desde hace 6 meses me están cobrando doble el Spotify premium ¿Alguien puede ayudarme o asesorarme?

Desde hace 6 meses me están cobrando doble el Spotify premium ¿Alguien puede ayudarme o asesorarme?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi amorhernandez,

 

Hope you don't mind if I reply in English, the main language of Spotify Community.

 

Sometimes when you change for Spotify Premium, some problems can occurs, you can follow the Charged Twice Article (Spanish) to have some additional help about that.

If you have additional problems about that and the article don't help, you can Contact Spotify (Option 3 or 4).

I hope my message bring you some help.

Regards, GrifGrif.

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