Desktop - Try to connect with Facebook after an update of the email in FB settings

[clema]

Plan

Family 

Country

Canada

Device

Windows

Operating System

Windows

Windows 10

My Question or Issue

Hi, 

I am able to connect to my spotify account in the web page but when I am trying in the desktop app, it says username and password are wrong error code 3. 

I did update my email address in my Facebook account but why it is working in the web page and not for the desktop ?

What can I do to be able to connect to the desktop app?

I am on a family account and so far I always used the connection by Facebook and I don't want to create a new account. 

All the best, 

Clem

[Nico]

Hey @clema! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Could you try to use your username instead of your email address in the login process to see if that helps?

Let me know how it goes! ^^

Peace

[clema · Accepted solution]

I found the solution, I have set a device password and I'm not connected 

[Nico]

@clema 

Thanks for the heads-up!

I'm glad you sorted it out. ^^

Peace