Details incorrect

[ReynenReyes]

Hi, 

Every time I invite a family member, it says:

Confirmation

Congratulations! You are about to join the family plan of Reggie Minoza.

That's not my name and it's bothering me.  

How can I have this changed?

[Maxim]

Hey @ReynenReyes,

Unfortunately, it’s not possible to change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account 🙂

[ReynenReyes]

Thank you for your reply, How about the members on my family account, do they need to delete their account as well so that I can add them again? Or I'll just add them with their old account?

[Maxim]

If they've joined your Premium for Family plan already, then yes, they would have to create a new account because you can only switch to another Family plan every 12 months.