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Details incorrect

Details incorrect

Hi, 

 

Every time I invite a family member, it says:

 

Confirmation

Congratulations! You are about to join the family plan of Reggie Minoza.

 

That's not my name and it's bothering me.  

 

How can I have this changed?

29750983_1998317263718450_1402205941_n.jpg
Reply
3 Replies

Hey @ReynenReyes,

 

Unfortunately, it’s not possible to change the address registered on an existing Premium for Family plan.

 

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account 🙂

MaximSpotify Star
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Thank you for your reply, How about the members on my family account, do they need to delete their account as well so that I can add them again? Or I'll just add them with their old account?

If they've joined your Premium for Family plan already, then yes, they would have to create a new account because you can only switch to another Family plan every 12 months.

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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