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Step 1


Device Password E-mail Error Message

Device Password E-mail Error Message

I'm a new user of spotify and have signed up for the spotify premium trial. However whenever i try to send an email to set a device password i keep on getting the same error message "there was a problem sending your e-mail, please try again later."

is this normal and how do i get rid of it so I can get the e-mail to set a device password?????

2 Replies



I have the same Problem.

But I have red in other postings, that this is a Server error and it will be fixed soon.





Hi there - Yep, @Miiaus1 is right, we're aware of this issue. Please check out Richard's post here:


For the time being you can get in touch via the contact form. We can help reset your password via that email thread. 

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