Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi All,
I am currently trying to reset my "device" password. I have not managed to do so until now.
Below are the steps I have tried:
I log into my account on the web, click on "set a password for your devices".
After the page loads, I click on the button to send myself an email
I receive the email in my inbox and click on it.
When I click on that link, I am prompted with Password and retypte password boxes.
After retyping my password, spotify replies the following message:
"There was a problem setting your password"
Without providing additinoal cues on the reason.
I have tried with simple and complex passwords, only letters, cases...
I have not managed to reset this device password so far.
I would appreciate your help to solve this issue.
Is there a way I could contact Spotify support directly?
Thank-you.
Regards,
PA
Solved! Go to Solution.
I couldn't fix it ,but I was able to generate a password through facebook for a device.
Hi All,
I was provided a solution by Spotify support to connect my Marantz MCR610!
I connect to Spotify using my Facebook Login (my email) and Facebook Password.
Previously, when connecting my Marantz MCR610, I had to use an account number generated by Spotify (looks something like 1114576887). Apparently, this has changed and I now need to use my Facebook Login and Password (exactly the sames I use to connect to Facebook).
It seems that the last update provided by Marantz or Spotify (or both???) allows for this.
Hope this helps!
Cheers,
PA
Same here, tried on different computers and still the same.
Same here
Same thing happening here. Anybody find out anything?
I couldn't fix it ,but I was able to generate a password through facebook for a device.
@ploax wrote:I couldn't fix it ,but I was able to generate a password through facebook for a device.
While this is a workaround to the problem it actually works!
1. Generate app password in your facebook security settings, call the app Spotify
2. Use facebook email and generated app password to log in to spotify app
Credit to ploax, I clarified instructions.
Hi All,
I was provided a solution by Spotify support to connect my Marantz MCR610!
I connect to Spotify using my Facebook Login (my email) and Facebook Password.
Previously, when connecting my Marantz MCR610, I had to use an account number generated by Spotify (looks something like 1114576887). Apparently, this has changed and I now need to use my Facebook Login and Password (exactly the sames I use to connect to Facebook).
It seems that the last update provided by Marantz or Spotify (or both???) allows for this.
Hope this helps!
Cheers,
PA
I have the same problem - any solutions at all?
While the trick with the facebook generated password worked for some devices, neither the solutions (FB login email and FB password) work when trying to connect the Logitech Squeezebox to Spotify.
Anybody found a solution for this?
How did you do it ?
Also having the same problem. Need solution
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…