Device across country hijacking software

mkm12385 · 2018-09-18

Plan

Premium

Country

US

Device

Samsung Note 8, Window Applications

Operating System

Windows 10

My Question or Issue

I live in Pennsylvania. While visiting a friend in California, I connected Spotify to his BeoPlay A6 speaker from my Note 8 cell phone. Now I am back in Pennsylvania and the app on both my phone and PC will randomly switch to that device and cut off what I am listening to. Can I remove this device? I checked the Offline Devices in my account, and all that is listed in my cell phone.

Jose_M · 2018-09-19

Hi @mkm12385!

Sorry to hear you're having trouble with this. Check out this Spotify Answer for the next steps to take.

Hope this helps and let me know if there's anything else I can help with!

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

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