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Hello. First post here.

 

I have a problem with a device. I'm trying to listen to Spotify on my Desktop, but there is a device that is listed that is nothing todo with me "Joanne's iPhone". It is not listed in my devices, I have logged out and back in again. I have changed my password, re-logged in and it's still there and the my Desktop keeps switching to this users device.  I have no idea where this device came from or how to get rid of it.

 

Any suggestions please?

 

Reply
1 Reply

Hi @JonnieMorgan,

 

You can sign out of Spotify wherever you’re logged on. Log in to your account, then click SIGN OUT EVERYWHERE.

 

​If you’re at all worried about the security of your account, you can also reset your password or contact the support team.

 

Let me know if it helps!

BittencourtSpotify Star
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