Didn't get a month I paid for

[nik_ye]

Hey there guys.

Thought I should finally say this (better late then never), but when I upgraded to Family, I was charged three times at once, but only got 2 months afterwards. Maybe you guys could show some love to a 3-years-in-a-row-paying customer?

Thanks in advance

[kbrooksc]

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

[nik_ye]

Thank you for your response.

I already did as you suggested and hope to get a response in the near future.

[kbrooksc]

Keep me posted if you need anything else 🙂