Didn’t have the free three months

[21zsecjbdy3vty2]

Plan

Premium

Country

Canada,Quebec 

Device

(iPhone 6

Operating System

(iOS 12.4.3

My Question or Issue

I didn’t have my free three months , it’s been tow facturation now and non of the payment gotten refund like your saying on the website?

[Jeqni]

Hello, if your Spotify isn't working and you're asking for a refund (or deactivating premium) you can simply go onto the Spotify community website and log in with your current account. There will be further instructions and you can ask the moderators for assistance.

[21zsecjbdy3vty2]

No it’s perfectly working but I was suppose to have three months free with the premium account.

[Petya]

Hi @21zsecjbdy3vty2,

Thanks for posting here and asking about the availability of the Free trial.

We can confirm that currently, we’re not able to offer the trial in Quebec due to circumstances outside our control. We hope to be able to make it available in the future! 

We hope this sheds light on the subject. Thank you for understanding.

Have a good day!