Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Didn't know I had Premium

Didn't know I had Premium

I wantet to try Sptify to a reduced prize. But loging on to Spotify, it turnes out I have an active premium subscription. I can not remember to have tried Sptify premium before. Or parhaps I just forgot about it. But looking at the Receipts overview, it seems I have been charged monthly at least the last ten months. However I do not recognize the credit card number being charged. Neither does the charged amount appear on any of my bank account summaries. How do I find out more about this? Can I get more information about the credit card than just the last four digits, or information about wether Spotify has received the subscription fee?

Reply
1 Reply

Hey!

That certainly does sound odd.

Unfortunately, Spotify won't provide you with more details about the card due to privacy reasons. But Spotify will of received the payments, otherwise it'd be noted that they didn't and you wouldn't of had access to Premium features for that month 🙂

Hope this helps,

 - James

Suggested posts