Announcements

Help Wizard

Step 1

NEXT STEP

Different accounts logging into the same account

Different accounts logging into the same account

Spotify Premium Family Plan, with several members, but on one of the shared family member accounts, it logs me into the parent account, as if it's just the same account.  Logging in with different credentials takes me to the same account.  How do I create a separation?

Reply
1 Reply

Hi @ninjaramenmusic welcome to the Spotify Community!

 

Remember that each member must use their own separate account. If you're sure that you're logging in with the correct credentials, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

Suggested posts