Different country but still want to use Spotify Premium?

[bindlesxx]

So I'm originally from NZ and have moved over to the UK for a year or so. I used to have Spotify Premium in NZ in partnership with my phone plan but it was cancelled after I moved over here. Now I want to restart my Premium subscription from the UK, but even though I've changed my country to the UK on my account a box pops up telling me that my payment details and account don't match. Has anyone else had this problem, because I really want to go back to Premium! Thanks.

[Maxim]

Hey @bindlesxx,

Has the payment method that you're trying to use been issued in the UK or in NZ?

Let me know.

[bindlesxx]

I'm making my online payment with Mastercard, so it should be accepted in different countries? Currently from my NZ account.

[Maxim]

Yeah, but if you're in the UK and your account's country setting is set to the UK, you'll only be able to subscribe to Premium using a UK payment method.

You can use your NZ payment method to subscribe when you're back in NZ.