Disabled Account

[yvng_d11]

Plan

Free

Country

United States 

Device

(iPhone X)

Operating System

(iOS 12)

My Question or Issue

I signed up for a $0.99 three month trial around December. I paid the $0.99 upfront when I signed up. The trial recently ended, however, Spotify began withdrawing money from my account without my knowledge. My bank recently reversed the transactions. This morning I  tried to log on to my account to reinstate my free subscription, however my account had been disabled. I am wonder if there is a way to reactive my account, as I've tried resetting the password, searching the support site, and visiting the Spotify community, and have had no luck in doing so. In advance, I appreciate any help you can provide. 

[Chuanito]

hi @yvng_d11

Have you checked this article? https://support.spotify.com/is/article/why-has-my-account-been-disabled/

If that didn't  help i suggest contacting Spotify to resolve the issue via this form https://support.spotify.com/is/contact-spotify-support/

Cheers chuanito