Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Disabled Facebook Account

Disabled Facebook Account

Plan

Family Premium

Country

 Philippines

Phone

Iphone 6s  to S8

Operating System

My Question or Issue

 Hello, recently my facebook account was deactivated by facebook without any reason that I can confirm. The issue was my premium account was link to that facebook. When logging in to that account i will just log in with facebook but now I switch phone and cant access my premium account.

Screenshot_20190213-201522_Facebook.jpg
Reply
1 Reply

Hey @user-removed,

 

Thanks for reaching out. Welcome to the community!

 

If you lost access to your Facebook account, you can still try to regain access to your Spotify account. First, head over here and request a password for the email address associated with your Facebook account. If you've allowed Spotify to use your Facebook information (more info here), you should be able to log in with your email address as a username.

 

Let me know how it goes. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts