Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Disabled apparently

Disabled apparently

My spotify account got disabled because i bought a month of premium, and i didn't know it was a subscription. when a unknown name (STG AYDEN) took money from my bank account i send it back to my bank( not knowing it was spotify) the problem now is that my account (jasondeman1994) is now disabled , which means : I can't link with facebook anymore, on my ps4 spotify turned in just a loading screen, lost my music list.
I had spotify premium before for a long time , got it free with my phoneplan. After i got another phone i got turned to free. Why am i disabled now instead of set to free? Can someone help me to get the account
working again?

Btw the photo is all that is left of my ps4 spotify
image.jpg
Reply
1 Reply

Hi Jasondeman19942,

 

Could you please contact the Support Team via this link?  They will be able to help you reactivate your account.

 

 

Suggested posts