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Disabled apparently

Disabled apparently

My spotify account got disabled because i bought a month of premium, and i didn't know it was a subscription. when a unknown name (STG AYDEN) took money from my bank account i send it back to my bank( not knowing it was spotify) the problem now is that my account (jasondeman1994) is now disabled , which means : I can't link with facebook anymore, on my ps4 spotify turned in just a loading screen, lost my music list.
I had spotify premium before for a long time , got it free with my phoneplan. After i got another phone i got turned to free. Why am i disabled now instead of set to free? Can someone help me to get the account
working again?

Btw the photo is all that is left of my ps4 spotify
image.jpg
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1 Reply

Hi Jasondeman19942,

 

Could you please contact the Support Team via this link?  They will be able to help you reactivate your account.

 

 

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