Disappeared playlists

[Tamir23]

Plan

Premium

Country

 ISRAEL

Device

SAMSUNG S8

Operating System

ANDROID

My Question or Issue

 I have a premium acount

Yesterday i logged out and couldnt log in back

So i reset my password. After several attempts

 I logged in again and all my playlists disappeared...

The application also asked me to join (again) the premuim membership (i am already a member)

How can i recover my playlists?

(I already tried to recover with the tools in the website)

Thanks

Yair

[Nico · Accepted solution]

Hey @Tamir23! Welcome to the Spotify Community. ^^

Not to worry, your Spotify playlists haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page ”Can I create multiple accounts?” here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps! ^^

Peace

[Tamir23]

Great !!!
I have found the lost account.
You were right. I open in mistake to accounts with different email.

THANKS!!!!!

YAIR

[Nico]

@Tamir23

spotify:track:74fOjvcwsZU862E94uwwMP

Peace