Disappointing experience. Received an offer I can'...

hegzo · 2016-12-20

Hello I received a great offer from Spotify 3Months for 0.99 Euros but unfortunately I was very frustrated when I applied for the offer. I got this message saying: "It appears that you're not eligible for this offer. You can still enjoy premium for the great price below. Just 14.99 Euros per month for you and up to 5 your family members". Well I don't like the second offer and want to avail of the first one... Really disappointing experience to get a good offer and be rejected afterwards. Spotify should honor its commitment and grant people what they promise..

Maxim · 2016-12-21

Hey @hegzo,

Have you had Premium before?

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hegzo · 2016-12-21

Yes but what has this got to do with anything? I was given a nice offer and
was deprived from using it

Maxim · 2016-12-21

Unfortunately the offer is only available to users who haven't tried Premium before.

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hegzo · 2016-12-21

But why do you serve this ad to me then? You should be filtering your ads
and targeting in the right manner to avoid disappointments..

Maxim · 2016-12-21

I've passed your feedback onto Spotify about this. 🙂

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