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Disconnecting from facebook?

Disconnecting from facebook?

Hey,

 

I had apparently left my Spotify account logged in on my dad's computer some while back. Somehow my dad's wife had managed to file in her information and/or connected her facebook profile on my spotify recently. I called to ask them to log out from my account which they did and my music isn't interrupted by them playing music anymore but my account settings still show her name, her friends and her photo with no option to disconnect from facebook or change my name/photo/other information. Connecting my own FB account also won't work. My FB App settings also show that I'm connected to spotify but nowhere does it say which account. My dad's wife says she has no idea of what happened or what she did to fill in her information on my account. What should I do?

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1 Reply

Hey @jaisabh, help's at hand!

 

To check, do you have a Facebook-created account or a username account linked to Facebook? We presume you have the latter, but we'd just like to check.

 

 

We'd recommend following the steps to disconnect your account from Facebook here.

 

Once that's done, we'd suggest going to your Account Overview, clicking 'Sign Out Everywhere', and then following the steps to reconnect your Spotify account to your Facebook profile.

 

If you're still having difficulty, we'd recommend getting in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.

 

Thanks!

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