Help Wizard

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Discount Family Subscriptions!

Discount Family Subscriptions!

I have invited my wife for our family subscription. it says she can't accept as she is based in a different country. Pretty sure she is not as we live in the same house !!! both of our accounts say we are in the UK.... any ideas.

1 Reply



If your country codes appear different in your profiles, for example, one of them in uppercase and the other in lowercase, the system treats them as different countries.


Send by yourself the link generated through INVITE MEMBER BY LINK, instead of letting the system send the mail.
Let her accept the invite logged in with her own username, and hopefully you'll be set.
osorniosSpotify Star
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