Discounts for Students

[annietsloh]

Hello there community!

I'm a german student using spotify. Trying to update my student status in order to still get the discount. I tried many times, no chance. Always getting the information "no student discount available". Can anyone help? Is there a limited time how often you can use the student discount??

Best, Annie

[Maxim]

Hey @annietsloh,

Can you please make sure that your account's country setting is set to Germany? 🙂

https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/

[annietsloh]

I checked and it is correctly set to Germany!

[Maxim]

Hmm, thanks for letting me know.

Can you please post a screenshot of the error message?

Thanks 🙂

[annietsloh]

Can you see it? Sorry it's in german. Just saying "discount not available - try on unidays.de". unidays is a discount platform which has no current offers regarding spotify.

[Maxim]

Thanks for the screenshot.

Can you please try doing the following things if you haven't done so yet:

• Accessing this page in an incognito/private window
• Trying it on another device and/or in another browser
• Trying it while connected to a different internet connection

Let me know how it goes 🙂