Display issue

[user-removed]

Hello since 2 days I have some issues with my account.

Indeed as soon as I log in the home page displays "display problem this page does not exist or an error has occurred".

I have already uninstalled and reinstalled the software several times and also tried to disconnect myself. The problem always comes back.

Also on my phone the "browse menu" isn't here...

Can you help me please ?

Plan

Premium

Country

 France

Device

Desktop and phone

Operating System

Windows 10 / Android

[PASSIONHIT]

Hey Niasra!

Sorry to hear you're experiencing issues with the Spotify program on both your Windows 10 desktop and Android phone. 

Check out these FAQ sections to further diagnose your issue!

https://community.spotify.com/t5/Android/Android-Troubleshooting-Spotify/td-p/113082

https://community.spotify.com/t5/Desktop-Windows/FAQ-Spotify-for-Windows-10-app/td-p/1718379

Let me know if either of these help 🙂

Best,

Mike

[Jose_M]

Hello @user-removed!

This was an Ongoing Issue when you posted it. Can you let me know if it's been solved? If not, I'd recommend having a clean reinstall and logging out/in.

Hope this helps and let me know if you have any other questions!