Announcements

Help Wizard

Step 1

NEXT STEP

Do not remember your email

Do not remember your email

hello

i Changed my phone and forgot my email and my password, but I have my account connected on my Xbox so I have the username but nothing else 

how can I get back my information?

Reply
1 Reply

Hi there @Lostmyemail 

 

Thanks for the post.


What you can try is to reset your password through this form. Enter your username and check all your email addresses for a message from Spotify/ NoReplySpotify. The password reset email might be in the spam/ junk folder, as well. After that you can log in with your username and the reset password.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random