Does NOT let me log in

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Does NOT let me log in

Newbie

It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. just doesnt give me a option to log in on the app.

Plan

Premium

Country

 usa

Device

(iPhone x)

 

1 Reply
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Re: Does NOT let me log in

Rock Star 11
Rock Star 11

Hello @Kyamuaa!

 

Can you let me know:

- Which device does this happen on?

- What happens when you open the app? Can you see the login page? If so, what happens when you enter your login details and try to log in?

- Can you try this process on another device?

 

I'd also recommend logging out and logging back in. You can find more info in this Spotify Answer.

Hope this helps and keep me posted!

Jose_MRock Star 11
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