Don't know my password or e-mail address!

[BitMoreBlurred]

After a long absence from Spotify Free, I was tempted to sign up for Premium for a little while. Spotify was still logged-in on my PC desktop, so I just paid the money and thought nothing of it.

Then I realised that I don't know my password and the e-mail I used to sign up is long since dead.

I now want to cancel my subscription but I think my account needs to be verified or my password needs to be reset via an e-mail to which I don't have access.

Is there a support e-mail address that I can use to request that my e-mail address is changed, or at least my subscription is cancelled, so that I can update my account? I do know my username.

Thanks for any help you can give,

Mikey.

[Felixh31 · Accepted solution]

Dear Mikey,

if you are still logged in on your PC you can look at your profile there and find out your email there. There you can also change your password and verify it via email. This link shows you how: https://support.spotify.com/us/account_payment_help/account_basics/change-password/