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Don't understand

Don't understand

After giving me the first month free, why spotify charges me the price of 2 months?????????????????

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1 Reply

Hi @eliekerven, thanks for coming to the Spotify Community. I'm sure we can help figure out what's happened here. 

 

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

 

You may also have a second account, or someone in your family might have used your card to subscribe to Premium.

 

Please give us more details so we can solve this issue ๐Ÿ™‚

 

BittencourtSpotify Star
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