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Dont want premium

Dont want premium

AdrianRuiz

Well, i subscribed to premium 3 months ago and now my premium didnt ended because i forgot to cancel it and I dont want to waste 10€ to have premium, it was a mistake, my premium started 1 day ago and i didnt take a look to spoty also... so I want to know if there is any mode to cancel the premium now and recover the money. Please

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1 Reply

jean3601

Hello @AdrianRuiz,Welcome to the community! 🙂

 

 To unsubscribe from premium follow these steps:

 

Canceling your subscription reverts your account to the Free level.

 

 

      1. Go to the subscription page. (Note: If you don't know your password, go here to reset it.)
      2. Under Subscription and payment, click cancel your subscription.User-added image
      3. Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
      4. Click CANCEL MY SUBSCRIPTION.
      5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

 

Your subscription page now shows the date you will revert to our Free ad-based service. We hope you decide to upgrade again!

 

Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.
 
 
Regarding you wanting a refund:

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂

 

 

 

 

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