Doppelte Abbuchung über paypal

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Doppelte Abbuchung über paypal

Dezemberpapa
Newbie

Ich hatte mal ein Normales Spotify Abo für 9,90€ 

Habe dann mit meiner Frau ein Familienkonto. Doch leider wird immer noch zusätzlich zu den 9.90€ die 14.90 abgebucht wieso?

1 Reply

OneByBoo
Rock Star 19
Rock Star 19

Hi there @Dezemberpapa,

thanks for reaching out and i hope you don't me replying in English !

 

It is a common mistake among users to create a second account upon upgrading to the different subscriptions Spotify offers.

 

Therefore, as a first and basic step, please use this help page to locate all the accounts listed with your details to make sure you do not have more than one active account.

 

Keep me posted on your findings 🙂

OneByBooRock Star 19
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