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Double account created after responding to 3month/0.99€ offer

Double account created after responding to 3month/0.99€ offer


Spotify kept sending me this 3 month / 0.99 € offer althoug I was already a paying premium member. Today I decided to take advantage of the offer but what it did, is that the payment went for another account (not mine/or it might have created a new one). Accont has some wierd music and a my date of birth is wrong.

Anyhow I would now like to delete the account or at least move the offer to the corect account. Could someone help? I probably need spotify staff support here?

1 Reply

Hey @Ropsu,


You'll have to cancel the subscription before you close the account:


After that has been done, wait until the account reverts back to the Free plan. Then you should be able to simply close the account on


Also, the offer is only available to users who haven't tried Premium before.


Hope this helps!

MaximSpotify Star
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