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Double payment Premium to Family Premium

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Double payment Premium to Family Premium

Dear Spotify friends,

 

I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99?

 

Kind regards,

Glenn.

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Hey @Glenn1980,

 

Welcome to the forums!

 

 

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.

 

Note: If you subscribed through any other company than Spotify, you will need to contact that company to cancel before signing up to Premium for Family. 

 

Hope this helps 🙂

 

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

 

 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Hey @Glenn1980,

 

Welcome to the forums!

 

 

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.

 

Note: If you subscribed through any other company than Spotify, you will need to contact that company to cancel before signing up to Premium for Family. 

 

Hope this helps 🙂

 

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

 

 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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