Double payment

[Michal14]

Dear.

I have intricate issue.

• In past, I have Spotify premium connected through Facebook, I was paying for this, not using and forget that I am paying 🙂
• In meantime, I set new Premium account which I am using, I have my login, password. Everything is working.
• Now, I just learn, that I am paying 2x Spotify Premium (charged from my creditcart). 
• So I tried to login through my Facebook to spotify, but it was not able. There was some error message.
• Then I checked my Facebook account and find there, that I allow Spotify to be logged in through Facebook - I deleted this.
• Do you think, that Spotify will stopped to cherged my first premium?
• And if not, how to proceed to stop payment when is imposible to contract spotify company and my bank is not able to do this?

Thank you.

Michal

Czech rep.

[Brunelicia · Accepted solution]

Hey @Michal14 ,

Welcome to the Community!

I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! 🙂

[Michal14]

Bg thanks for help 🙂