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Double payment

Double payment

I have today payed for spotify premium(8.des).129,- (NOK)
I have tried for a couple of weeks ago to change acount to family premium.149,- when i log in at dot com, it looks like i am a family member, but i cant play with two devices at the same time. I can also see that at the 28.des i am supposed to be drawn 149,- (NOK). I am confusied, and do not want to pay double😩
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1 Reply

Hi @laddn, and welcome to the community!

 

Please click here to see what kind of plan do you have.

 

With Premium for Family, up to 6 people can join the plan, each one with his individual Premium account. But this does not mean you can play one song in more than one device at the same time.

 

Click here if you want to know more about it.

 

Hope this is helpful!

 

 

BittencourtSpotify Star
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