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Double payment

Solved!

Double payment

Dear.

I have intricate issue.

  • In past, I have Spotify premium connected through Facebook, I was paying for this, not using and forget that I am paying 🙂
  • In meantime, I set new Premium account which I am using, I have my login, password. Everything is working.
  • Now, I just learn, that I am paying 2x Spotify Premium (charged from my creditcart). 
  • So I tried to login through my Facebook to spotify, but it was not able. There was some error message.
  • Then I checked my Facebook account and find there, that I allow Spotify to be logged in through Facebook - I deleted this.
  • Do you think, that Spotify will stopped to cherged my first premium?
  • And if not, how to proceed to stop payment when is imposible to contract spotify company and my bank is not able to do this?

Thank you.

 

Michal

Czech rep.

Reply

Accepted Solutions
Marked as solution

Hey @Michal14 ,

 

Welcome to the Community!

 

I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! 🙂

View solution in original post

2 Replies
Marked as solution

Hey @Michal14 ,

 

Welcome to the Community!

 

I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! 🙂

Bg thanks for help 🙂

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