Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Downgrade from Premium to Free


Downgrade from Premium to Free

After a few months of enjoying Premium...I need to downgrade to Ad-Sponsored Free account. I looked into my online account settings, but it only seems to allow me to downgrade to Unlimited, not Free as I wish. Can you do it for me? Thank you. User: dahveedgr
24 Replies

I want to downgrade from premium to free due to lack of use. When I go to my subscription to cancel my subscription, it says I'm on free. However I'm paying every month and have been using premium services for years...

I recently purchased a giftcard for a 3 month Premium that will last till March '17. After that, does it mean I will revert back to free service w/ads? I haven't added payment details or anything so...I don't want to continue Premium after that.

Yes it does.


I get stuck in a loop and keep getting sent back to renew my subscription.

Can someone please help me,I had Spotify Premium for like 8 months and it just went went back to «FREE» and my dad checked the payment and he had paid for the whole time.Please help.

Suggested posts