Downgraded to free

[maromou]

4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody please help!!!

[Alejandro_C]

Hey @maromou, welcome to the Community!

We'd recommend getting in toucuh with Fido directly, since they're the ones managing your subscription. If you have further questions about your account, get in touch with us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.