Downgrading from family, forced into an earlier payment date

[heyheyitstj]

I have had a Premium Account, which last renewed on the 25/7/2016. I've just now accidently clicked "switch to family", thinking there would be another confirmation window. Now my Paypal will be charged on the 16/8 for a family account - fair enough. Except I of course want to go back to my regular Premium Account, but if I do so the renew date remains the 16/8, meaning I'll have paid my $11.99 on the 25/7 and only get 22 days use before renewal, instead of a whole month.

Can you switch my account type back with a 24/8 renewal? Thanks.

[Maxim]

Hey @heyheyitstj,

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.

You can cancel your current subscription here.

[heyheyitstj]

So there's nothing I can do to get my reguarly Premium account back, along with it's original renewal date? And if I do choose to go back I just have to accept that I've paid my monthly fee for only 22 days of use?

Doesn't seem very forgiving 😞

[Maxim]

Once your subscription expired, you could wait until the 24 August/September