Downloads Disappear

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Downloads Disappear

Gwool081
Casual Listener

Hello,

Why is it that the music I download becomes Un-downloaded?

This is most annoying when traveling.

Plan

Premium

Country

 USA

Device iPhone 6, Ipad

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply
Highlighted

Re: Downloads Disappear

sprousej98
Roadie

Sorry to hear the trouble you're having with downloaded songs. 

 

Have you tried checking out Spotify's Download Guide? If you have tried that and still are having trouble, try restarting the app or restarting your phone.

 

Hope this helps.

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