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Silas2807 · 2016-07-31

Dear Community,
A few days ago I opened Spotify Premium on my Samsung Mobile and all my Dowbloats were deleted so I could not hear them offline. It took me 2 days do download it all again ( about 1.600 songs).
A few minutes ago the same happened again and the app says that I'm using more than 3 devices but I only logged in on my pc and my mobile phone. I am pretty much pissed about the fact that all my downloads were deleted for the second time!
I would like to know what I can do or what Spotify can do for me in this case.
Thanks in advance

Maxim · 2016-07-31

Hey @Silas2807,

Can you check if you have more than 3 devices listed on this site?

https://www.spotify.com/account/offline-devices/

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