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Duplicate accounts appearing

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Duplicate accounts appearing

Plan

Free

Country

UK

Device

(Samsung A5 2017)

Operating System

(Windows 10)

 

My Question or Issue

 So for whatever reason, I am having a problem with a duplicate account appearing and somehow following my own account and appearing on my friend feed, the duplicate links to the same account that I am currently using. Is there anyway I can fix this?

 

Reply

Accepted Solutions
Marked as solution

Hey there,

Thanks for reaching out to the community!

 

I suggest getting in touch with a member of the Spotify staff who can take a look backstage for you and point out the duplicate account then delete or merge the two.

Please click on this contact form and follow the steps fitting your issue.

Note: support usually gets back within a day or two.

 

Let me know if you need further help 😃

 

 

View solution in original post

2 Replies
Marked as solution

Hey there,

Thanks for reaching out to the community!

 

I suggest getting in touch with a member of the Spotify staff who can take a look backstage for you and point out the duplicate account then delete or merge the two.

Please click on this contact form and follow the steps fitting your issue.

Note: support usually gets back within a day or two.

 

Let me know if you need further help 😃

 

 

The issue has now been resolved. Thank you Spotify.

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