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Duplicate email

Hello.

 

I used to have my spotify account linked to my facebook. Then I changed my facebook e-mail to the same address that I was already using in my second spotify account.

Now when I log in my spotify account that used to show my facebook photo, it's a new account. But when I search for my name I still can find my old account with the photo. Whats going on?

Can I unify these two accounts? 

 

There are some problems:

1) I don't remember the password of my facebook address so I can't log in;

2) My Spotify Artists is linked to my old Spotify account (that one that was linked with my facebook lol).

 

I can barely explain the situation in portguese (my native language), in english is way worse. Sorry about it.

 

Well, hope you guys can find a solution. If is somebody that could help me speaking in portuguese please show up.

 

Thanks a lot.

 

 

Reply
1 Reply

Hey there @gaisller,


Thank you for your post here in the Community.

 

In this case we suggest that you contact our Customer Support that can help you take a closer look directly at your accounts and sort them out.

 

Let us know if we can help you with anything else.


Take care!

JeremyModerator
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