Duplicated payment

[mrleng77]

Hi. I seem to have been charged twice for my Spotify Premium account - once on 3/10, and once on 5/10. Please explain or refund. Thanks

[MichaelW]

Hi there, 

Welcome at the Spotify Community! 

I would recommend you to get in touch with the Spotify consumer team, which have access to your billing information and 'invoices'.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.