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E-mail associated with facebook, can't create new account

E-mail associated with facebook, can't create new account

When I try to log-in to spotify with my e-mail address, it says that it is linked to a facebook account, and I must log-in to my deleted facebook account. However if I try to create a new account, it says that my e-mail address is already taken and it will not let me create a new account. Is there any way to delete my previous account associated with my e-mail so I can make a new one. All of my financial doings are tied to one e-mail address, I'm not going to pay for spotify on a throwaway e-mail account. So unless my old account can be deleted, I won't be paying for spotify.

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1 Reply

Hi there and welcome to the community,

 

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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