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E-mail change

E-mail change

Plan

Free

Country

 USA

Device

Samsung Galaxy J3 6

Operating System

Android 7.0 Nougat

 

My Question or Issue

It doesn't let me change my e-mail to a new one, when I try to do it it inmediately changes it back to the old one, please help!

Reply
1 Reply

Hey @user-removed, welcome to the Spoitify Community!

 

That's odd. Have you made sure there are no other accounts registered with the new email you're tyring to use? If the email is already registered on a different account, you'll need to close it with these steps before you update the email in your main account. 

 

If you created your Spotify account with your Facebook profile, you'll need to update your email from your FB profile's settings. There's more helpful info about this here

 

Let us know if that helps.

 

JulianModerator
 
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