EMAIL ADDRESS WON'T UPDATE FROM FB

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EMAIL ADDRESS WON'T UPDATE FROM FB

cochyn
Casual Listener

I've updated my email address on Facebook ages ago, but it won't update on my Spotify account. As a resut, I'm not able to receive my sister's invitation to join her family plan as I imagine the invitation isn't going to my email address that I have on my FB account, and may be going to the old email address that I have now closed.

 

Annoyingly, I can't seem to find a way to directly contact an actual person from Spotify to fix this, so any help appreciated!

I've already gone on my FB and made sure Spotify has access to my information, so this shouldn't be an issue. 

 

 

1 Reply

Re: EMAIL ADDRESS WON'T UPDATE FROM FB

Rock Star 15
Rock Star 15

Hello @cochyn and welcome to the Spotify Community!

It usually takes about a week for the change to be applicated to Spotify. If the change still doesn't show up try disconnecting and reconnecting to Facebook. Here's how.

Have a nice day :)

kejt_Rock Star 15
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