Early Charged for Premium without 3 months premium trial

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Early Charged for Premium without 3 months premium trial

Casual Listener

I Recently upgraded my account to premium using my credit card. But i was already charged 129 Pesos for only 2 weeks of subscirption. 

 Why i already dharged 129Pesos when there's is a 3 months premium trial which is cost only 9 pesos??

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Re: Early Charged for Premium without 3 months premium trial

Spotify Legend

Hey @javenilla,

 

Have you used that card to pay for a subscription previously? Unfortunately, you can only use a credit or debit card once to avail any promos or trials. It's also stated in the Terms and Conditions.

 

If you'd like to dig deeper on what happened though, feel free to give a shout to the Support team via the Contact form or tweet @SpotifyCares.

 

Hope that helps,

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