Ecard

[Nancyhamilton]

I purchased an e card but the intended recipient did not receive it. I don't know how to check the purchase to see if I entered everything correctly.please help.

[Peter__]

Hey! Welcome to the community 🙂 

The payments team are the best people to look into this for you. You can send them a message using the online contact form and someone will get back to you.

Peter

[Nancyhamilton]

I will try that again, although I did once and received a generic reply

[Peter__]

If you get an automated email, just reply directly to that email and your case will be picked up by one of the customer services agents. 

Peter

[Nancyhamilton]

How do I find the payments team?

[Peter__]

See my post above 😉 

Peter