I am currently on a Mac OS. I have a spotify student U.S. accuont under the username ginnyconrad, and email *snip*. I no longer have access to this email account, as it was affiliated with my high school. I thought I had changed my email to go with my college email account, *snip* or *snip*. Apparently, I hadn't or it went wrong because I believe Spotify is sending my password reset to the manualjc account that I no longer have access to. I still have access to my Hulu account that comes with the student subscription.